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Digital technology and the Internet leave no doubt that ours is the Information Age. Sources and uses of data have exploded, making it vital for organisations to communicate swiftly and efficiently via an increasing variety of media.

Discerning clients, fierce competition and dramatic technological changes have heralded a new era in the print industry. Having evolved from a trade supplier to an integral partner in the corporate communication process, today’s successful print solutions provider bears little resemblance to the printer of a decade ago.

DPA is a recognised pioneer of this revolution. By actively riding the crest of change, we’ve been making waves of our own. We’ve built a reputation for delivering the fastest, smoothest and most comprehensive suite of digital and offset printing services – from concept to distribution and all under one roof. In so doing, we’ve won awards, become quality certified, developed a skilled, stable and enthusiastic workforce and earned a reputation for service that’s the envy of our competitors.

Historically, new technologies have stimulated innovations in communications media. In our Information Age, the speed and scope of change and its repercussions are unprecedented.

Audiences today are more sophisticated and fragmented than ever before, and reaching them has become a science. No longer bound by paper, words can now be reproduced by laser, magnetism or electricity. Choosing which (combination) of these to convey your message requires expert knowledge, especially when cost is a consideration.

DPA has exploded the boundaries of traditional printing. By designing intelligent, integrated communications strategies, we ensure that you deliver your content to the right people, at the right time, for the right price.

Quality Assurance

DPA has been accredited to the ISO 9001 quality standard since 2000. While many firms see this as the final goal of their quality effort, for us it’s just the start!

Our mission on quality is one of continuous improvement. We achieve this by gauging customer satisfaction levels with every job we do. Because we have an agreed set of quantifiable key performance indicators with each of our clients, we always know precisely how well we’re meeting their needs. Overall, our customer satisfaction level is seldom below 98% – an impressive testament to our industry leadership.

We’ve designed and implemented formal systems to ensure any instance of defective work is addressed with an immediate short term solution to minimise client disadvantage and a permanent long term solution to prevent the problem from ever reoccurring. Feel free to ask for a demonstration of our Quality Assurance Continuous Improvement Program at work.